What sizes does Vanilla footwear come in?

All of our boots come in sizes 4 through 13. We've designed our skates to be a little wider so you don't have to crunch your feet in. Vanilla's also come with a smaller arch support, so you can add your favorite orthopedic insole if you need to!

Where can I buy the ______ that Vanilla makes?

You can pick up Vanilla footwear and wheels from every roller rink in America. You can also cop Vanilla products online - checkout the 'Buy" section of our web site for a list of online retailers.

You can buy Vanilla clothing at www.JamskatingOnline.com

Will Team Vanilla come to my rink?

We're in the process of working on a skate tour right now. If you are interested in Team Vanilla doing a demo at your roller rink, send us an e-mail. If you are a rink owner, we would love to talk to you about how jamskating can help you build a regular customer base and improve your bottom line.

My bearings go right into my Vanilla Wheels without a bearing press... I heard that was bad?

We designed our wheels this way so you could AVOID using a bearing press. Using a bearing press in an aluminum hubbed wheel can often cause scraping between the bearing and the hub. This scraping can create little peices of metal; the little peices of metal then fall into your bearing and I'm sure you can guess what happens next. Trust us, we designed our hub like that for a reason - it isn't a flaw in manufacturing.

If your bearings click with your Vanilla wheels (or any other wheels), it means you have a dry socket in your bearing. Grab some lube and fret no more!

I'm an online retailer/rink owner and I'm having a hard time keeping up with all the changes you make in your products. Any help?

We are constantly improving the quality of our products. We test our products thoroughly before we release them, but we are always finding new materials to use in our products.

We also know that the tastes of our customer base are contantly changing. Anticipating our customers wants in regards to color and design will ultimately prove beneficial to everyone. We'll sell more skates and so will you. If you want to voice your opinion regarding our past/present/future product release, give us a call at 1-800-714-4628.

Can you sponsor me?

Ask yourself these questions: Have I competed at a national event? Have I sent my 'sponsor-me' vid to Vanilla headquarters? Am I ready to spend long hours on the road traveling to rinks across America to skate in front of thousands of screaming people? Can I beat a current Team Vanilla skater in a head to head battle?

If you answered yes to all those questions, then we'll talk to you - until then, keep practicing.

'Sponsor-Me' video.. what's that?

It's a short video showcasing your talents on and off the floor. Play the piano, we want to see it. World record time in the hotdog relay, throw that in there too!

Send your videos to Vanilla Skate Company, 1931 South 30th Street, La Crosse, WI 54601. You can use any type of format - DVD, VHS, video CD... whatever you can think of. See you soon!

Do Vanilla products come with a warranty?

Absolutely. We try our hardest to design/manufacture our products so that you'll never, ever have a problem with them. If you ever have an issue with your Vanilla anything, send us an e-mail - we want to know about it (really!). We'll work with you to make you a happy customer.

Can you make me a custom boot?

Nope, we don't do custom boots at this time. We will be adding this option in the future, though, so stay tuned!

I love the graphics on your website / flyers / posters / myspace / boots / wheels / t-shirts / accessories. Who does them?

Brendan Pettit with 181 Designs does all of our design work. He's a genius. Shoot us an e-mail and we'll get you in contact with Brendan if you are looking for someone for your next graphic design job.